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Frequently Asked Questions (FAQs) & Advice

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The Motor vehicle insurance for Civil Liability is mandatory by law. The said insurance is called basic and is the minimum insurance that covers the necessary compensation for material damage and bodily harm in case of an accident.

A car must be insured even if it is immobilized. In case its owner does not use it and does not wish to insure it he/she must withdraw their number plates (immobilization process).

The process is simple and fast however it requires you to fill in all the necessary information in the relevant mandatory fields before you can get the quotes from the insurance providers. In order to complete the whole process, you will need 5-10 minutes. Click here to watch a short explanatory video about how to use the platform.

Absolutely nothing! More specifically, just before your contract expires, we will contact you directly either by phone, SMS or email to inform you. We would also like to draw your attention to the fact that messages from us might hide pleasant surprises!

Your vehicle’s insurance cover begins on the starting date and hour indicated on your Insurance Policy, with the condition that the premium fee has been paid in due time. The payment system is automatic and within the next working day you will receive the cover note, which covers a specific time period depending on the choice of the insurance company. Before this period is over, every insurance company is obliged to send a contract to the consumer.

In case you sell your vehicle, you must inform your insurance company and send the necessary papers so that the cancellation of insurance policy will be railroaded, and any (possible) unused premiums will be returned.

With this specific insurance cover type, the insurance company undertakes the obligation to restore the damages of the consumer’s car even in the case he is responsible for a car accident. Consequently, it is justifiably seen as the fullest coverage that can exist.

Insurance excess is the amount the insured consumer needs to pay towards the overall cost of an insurance claim. More specifically, in case of an accident, your insurance company will pay any amount that exceeds the excess.

We inform you that the amount of excess may differ from company to company, and it affects the amount of premium downward. In simple words, the highest the excess the smaller the premium.

For example:

In case there is damage to the car amounting to €1.200 euros and the excess on the contract has been set to 350 euros, the insured will receive 850 euros. If the damage had been 300 euros, there would be no compensation from the insurance provider.

Mixed insurance coverage is provided following a pre-insurance check by a representative of the respective insurance company. It is important to mention that the car should be in good condition to be insured. Otherwise, the respective insurance company has the possibility to determine a greater exemption or even not cover the problematic points (ie bumps, abrasions, dents).

Also, necessary conditions to provide the coverage of the mixed security are:

• The value of the car must be equal to or greater than the minimum amount set by each insurance company

• The year of construction should not exceed 10 years

  1. The theft car insurance covers the current value of the vehicle, should your car be stolen, any damages because of attempted theft, as well as spare parts that are attached and necessary for movement.
  2. The fire car insurance covers any claim if your car is damaged by fire, lighting, or an explosion.

    It is important to refrain from stating the wrong value of the car since each insurance company will pay as compensation for theft on the basis of the market value. If the car has been insured for a higher amount than the market value there will be over-insurance and vice-versa.

    Over-insurance occurs when the market value of the car is lower than the insured amount. In the event of theft of a car with market value €10.000 which has been insured for €15.000, the insurance company will compensate you for €10.000 only.

    Conversely, under-insurance refers to the event that a car has been insured for a lower amount than its market value. In the event of theft or total vehicle destruction, where the market value is €10.000 and the insured amount is €7.000, the insurance company will compensate the amount of €7.000. In case of partial destruction, the insurance company is entitled to compensate the insured amount less the portion of under-insurance measured as a percentage. In the above example, this percentage comes up to 30% [(10000-7000)/7000]. Thus total compensation would be €4.900 (7000x70%).

  1. Choose your cover wisely
    Make sure to read carefully the covers offered by an insurance policy as you might consider some provisions unnecessary and hence eventually pay a higher premium.
  2. Adjust the value of the car/vehicle
    Perhaps the most important advice is to insure you car/vehicle at its market value since in the event of a total destruction (applicable to comprehensive insurance policies), the insurance companies will compensate you based on that amount. The lower the market value, the lower the premium.

    You can check the current value of your vehicle in the following ways: :

    • Online in specific websites like, for example bazaraki.com, autotrader.com.cy

    • Calling the official car dealerships

    •Calling second-hand car dealerships

  3. Special premium discount
    You shall receive direct notifications in case your entitled to any discount on your premium.
  4. Excess selection
    Bigger excess means lower premium since in case of an accident any compensation by the insurance company covers any amount over and above the amount of excess.
  5. Compare Frequently
    Each insurance company is aiming to expand both the range of its existing products and its clientele. Due to this and due to the competition in the market, each company has a different pricing policy.

    Using our platform before renewing and or at any minute, you can compare prices very quickly in order to find the best price in the market that will meet your needs.
  6. Longer Duration
    Usually when the payment of the premium is done annually, the premium is cheaper.
    Click here for a tender for an annual car insurance.
  7. Changes to the Premium
    If you wish to make any changes, like, for example to remove people from the insurance proposal, (especially young people), you have to inform the company immediately since it affects the premium.
  8. No claim history bonus
    In essence this is a reward in the form of a discount by the insurance companies toward their customers who have a no claim history for a period of 3-5 years depending on each insurance company.

A Solvency ratio defines how good or bad an insurance company’s financial situation is in order to honor their promise of sum assured in case of an unfortunate event and still be able to operate.

The solvency ratio of an insurance company is the size of its capital relative to all the risks it has taken, which is all liabilities subtracted from total assets. In other words, solvency is a measurement of how much the company has in assets versus how much it owes. It is a basic measure of how financially sound an insurer is and its ability to pay claims. The higher this ratio, the more the company is able to meet its obligations.

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+357 22781804

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